Purchasing and Shipping
To purchase items from my diverse collection of images, each photo will have a selection of display options. Pick a size that best suits your needs from the drop-down menu and then click "add to cart." Don't forget to add a discount code if provided. Enter your shipping zone from the drop-down menu. After filling out your shipping address, you will be presented with the choice of either paying via PayPal or Stripe.
Stripe is a secure online payment transferring service that accepts all major credit and debit cards. It is considered one the safest eCommerce sites available. Whether you use PayPal or Stripe, Henke Imagery does not see any credit card or account information.
United States - Lower 48 states
During a purchase checkout you will need to select a shipping zone from a drop-down menu. With the exception of Alaska and Hawaii, I offer free shipping for my photo prints!
Alaska, Hawaii, and Canada
For customers in Alaska, Hawaii, and Canada, please select this shipping zone at checkout. To cover the costs of shipping to those locations, a 20% shipping charge will be added to your order.
For customers living near Fort Collins, Colorado or Cheyenne, Wyoming, please select local for the shipping zone. If desired, I could arrange a physical drop-off of your order.
International Purchases and Shipping
Click here to determine if I am able to ship to your country. For international shipping charges, the prices vary widely, so please contact me to determine the exact charge prior to placing your order. Because I use a print and frame shop based in Germany to fulfill international orders, the shipping charge, particularly to the Euorpean countries, is quite reasonable. However, for international customers, I can only fulfill loose fine art prints, metal prints, acrylic prints, and the shadow box frame prints. Wood plaques are made in the United States and would be a prohibitive cost to ship abroad.
Once your order is placed, I will begin to process your order within 24 hours (unless I am out shooting images!). Please allow 1-2 weeks for production and shipping of loose prints. Due to the professional craftmanship and complexity of creating a fine art print wood plaques, metal prints, acrylic prints, and shadow box framed prints, expect 2-4 weeks delivery time. Quite often the delivery times are much shorter. Each print will be packaged professionally and shipped by FedEx or United Parcel Service. Large pieces will be shipped by a freight company that specializes in shipping art. Loose fine art prints, depending on the size, will either be shipped securely in a sturdy shipping tube or in a flat box.
Please inspect your shipment upon its arrival and let me know if any obvious damage occured. Shipments with obvious damage can be refused at delivery. In the rare case where your actual print arrives damaged during delivery, yet the outside packaging appeared undamaged, please photograph the packaging and the photo item and sent those images to me. Rest assured that for any photo that is damaged during shipping, a replacement will be ordered.